Was something lost in translation?

So yesterday I went to go get my haircut with one of my friends Eleven.  We walked down to the mall in the university district and went to a hair salon that she recommended.  The salon looked nice and clean, with almost every chair occupied by someone.  I tell one of the employees that I want just a trim.  She ushers me to the back to get me washed up.  After that she points to a sign with prices that say 20, 35 or 50.  I don't know the difference between them so I ask my friend Eleven to translate.  She said, "What's your price?"  And I was like well what is the difference in price?  She asked the girl and then turned to me and responded with, "It depends on who cuts your hair."  So I thought to myself... Well I definitely don't want the person sweeping the floor to cut my hair!  So I played it safe, or so I thought and splurged for the 50 haircut.  (Which is about $12 US dollars)   

I am then led to a chair in the front of the salon and plop down to read a magazine.  A few minutes later a serious, younger looking man comes over and starts to comb my hair and section it off.  My friend Eleven turns to me and says, "Did you tell him what you want?"  I told her no and that he just came over and didn't say anything.  So I explain that I only wanted a trim, a little bit shorter in the back and some longer bangs.  She translates for me and then he gets to work.  The next thing I know is that all my hair has been chopped off!  In the process I noticed he was cutting pretty short and tried to say something but didn't know how to say it.  I couldn't stop the guy since the damage was already done.  

Anyways, I am wondering if there was something lost in translation, maybe they don't do trims here?  Or if he knew what I said and did whatever he liked anyways!  Who knows but all I do know is I have super short hair, bordering on boyish and I have not decided if I like it or not.  The next time I go for a trim, I think I'll do it myself!